Frequently Asked Questions

What is the address of the KFC Yum! Center?

The KFC Yum! Center is located at 1 Arena Plaza, Louisville, Kentucky 40202, United States of America.

How can tickets be purchased for events at the KFC Yum! Center?

Tickets are available through the official website or AXS. Visit the event page for purchase options and pricing details.

What are the parking options available?

Parking is available in nearby garages and lots. Refer to the directions and parking section on the website for maps and rates.

What items are prohibited inside the venue?

Prohibited items include weapons, large bags, outside food, and professional cameras. Check the full list in the A-Z guide.

Is the venue accessible for individuals with disabilities?

The venue provides ADA-compliant seating, entrances, and services. Contact the venue for specific accommodations.

What time do doors open for events?

Door times vary by event and are listed on the specific event page. Generally, doors open 60 minutes prior to start time.

Is re-entry allowed during events?

Re-entry is not permitted. Guests must remain inside once admitted.

What is the bag policy?

Bags must be clear or small clutches. Diaper and medical bags are allowed after inspection.

How can I contact the KFC Yum! Center?

Contact the venue at (502) 690-9000 or via the contact form on the website for inquiries.

Are children required to have tickets?

Children over the age of two typically require a ticket. Policies may vary by event.

What concessions are available?

A variety of food and beverages, including alcohol, are offered at concession stands throughout the venue.

Is smoking allowed inside the venue?

Smoking, including e-cigarettes, is prohibited inside the venue. Designated areas may be available outside.

What public transportation options are there?

The venue is accessible via TARC buses. Check local transit schedules for routes to downtown Louisville.

Are cameras allowed?

Non-professional cameras are permitted for most events, but policies vary. Flash photography is often restricted.

What is the capacity of the venue?

The arena seats up to 22,090 for basketball and varies for concerts and other events.

Are there premium seating options?

Premium options include club seats and suites. Contact the venue for availability and booking.

What emergency procedures are in place?

In emergencies, follow staff instructions. First aid stations are available, and evacuation plans are posted.

Can I bring my own food or drinks?

Outside food and beverages are not allowed, except for medical needs with prior approval.

What is the alcohol policy?

Alcohol is served to guests 21 and older with valid ID. Responsible consumption is enforced.

How do I get directions to the venue?

Use the directions section on the website for maps, traffic updates, and parking information.